Terms & Conditions

OVERVIEW

This website is operated by Mani’s Electronics. Throughout the site, the terms “we”, “us” and “our” refer to Mani’s Electronics. Mani’s Electronics offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These terms of service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these terms and conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms of service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these terms of service are considered an offer, acceptance is expressly limited to these terms of service.

Any new features or tools which are added to the current store shall also be subject to the terms of service. You can review the most current version of the terms of service at any time on this page. We reserve the right to update, change or replace any part of these terms of service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 1. ONLINE STORE TERMS

By agreeing to these terms of service, you represent that you are at the age of majority.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws within the republic of South Africa and/or your applicable jurisdiction.

You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the terms will result in an immediate termination of your services.

 2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these terms.

 3. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

4. MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.
Clients who request delivery to areas outside of central hub areas of the capital areas will attract a greater delivery charge. It will then be the clients prerogative whether to continue with their initial purchase and pay the surcharge or not.

5. PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

6. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns/Refund Policy.

7. THIRD-PARTY LINKS

Certain content, products and services available via our service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools contained therein.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these terms of service.

8. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these terms of service.

You agree that your comments will not violate any right of the service provider and/or any third-party( but not limited thereto) including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

9. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our privacy policy. To view our privacy policy, please view it at the bottom of the home page.

10. ERRORS, INACCURACIES AND OMISSIONS

There may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.

11. PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses and reporting any criminal action to the relevant authorities. The service provider reserves its right to all its legal remedies.

12. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

All appliances purchased are intended for domestic use unless otherwise stipulated. Should it be used for commercial/industrial purposes, all warranties on the appliance will be forfeited

In no case shall Mani’s Electronics, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

13. INDEMNIFICATION

You agree to indemnify, defend and hold harmless Mani’s Electronics and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of a breach of these terms of service or the documents they incorporate by reference or a violation of any law or the rights of a third-party.

14 . SEVERABILITY

In the event that any provision of these terms of service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms of service, such determination shall not affect the validity and enforceability of any other remaining provisions.

15. TERMINATION

These terms of service are effective unless and until terminated by either you or us. You may terminate these terms of service with reasonable notice by notifying us that you no longer wish to use our services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these terms of service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).

16. ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these terms of service shall not constitute a waiver of such right or provision.

These terms of service and any policies or operating rules posted by us on this site or in respect to the service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the terms of service).

17. GOVERNING LAW

This site is hosted, controlled and operated from the Republic of South Africa and therefore governed by South African law.

18. CHANGES TO TERMS OF SERVICE

You can review the most current version of the terms of service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these terms of service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these terms of service constitutes acceptance of those changes.

19. CONTACT INFORMATION

Questions about the terms and conditions  should be sent to us at online@manis.co.za

21 .1  Should we supply the incorrect product or if the product is damaged or faulty, we shall exchange the unit for a new one, provided that the damaged unit is returned in its original packaging with all warranty cards, manuals and accessories.

21 .2 We reserve the right to refuse the return of a product where the original packaging has been discarded.

21 .3 Should the product not be in its original packaging, a handling fee of up to 15% of the product’s value may be charged as per the CPA.

21 .4 Note that goods cannot be returned if damage has been caused by customer abuse or negligence,or if caused as a result of the customer not following the user instructions.

21 .5 We work on a seven-day refund policy, provided the unit is returned in its original packaging with all warranty cards, manuals and accessories and provided all details regarding refund is known.

21 .6 While we  make every effort to accommodate our customers, our returns policy has to be one that is both reasonable and in strict accordance with the relevant aspects of the Consumer Protection Act of 2008 (CPA) and its regulations as amended.

21 .7  We will not accept returns under these circumstances:

21 .7 .1   The consumer protection act (the “CPA”) specifically excludes “buyer’s remorse” and we reserve  the right to reject returns that are sought because the consumer has “changed his/her mind” or no longer wants the item after the purchase has been made.

21 .7 .2  Where the goods  have been specifically ordered for the consumer and are not ordinarily in stock.

21 .7 .3 Where the goods have been willfully damaged or have been damaged by the gross negligence of the consumer.Where the goods have been damaged by force majeur, or an act of god such as inclement weather, natural disaster, power failure, electrical surges or circumstances outside our control.

21 .8 We reserve  the right to hold the consumer liable for delivery charges in the event of one or more of the above circumstances being the reason for return of the goods.

21 .9 Cash refunds will not be given, and any monies due will be paid back into the customers bank account.

21 .10  We  reserve the right to inspect the goods once they have been returned before offering the consumer recourse on the matter, which will include

1. a) A full refund where the goods are found to be materially defective OR
2. b) A credit to the value of the goods
3. c) A replacement of the goods

Materially defective here excludes minor scratches, dents, marks or defects which do not affect the usage or enjoyment of the goods.

For any queries on refunds & returns please contact us at  online@manis.co.za or phone us at +27 33 345 2221.

22 .2  Delivery date and time  will depend on stock availability, delivery area and weather conditions.

22 .3  All deliveries will be carried out according to the service providers following standards and procedures:

22.3.1  Customer item/s will be delivered to their home or alternative address provided.

22.3.2  Customer or its nominee must inspect the goods before taking delivery and will provide us with a signature of “GOODS TO BE FOUND IN ACCEPTABLE ORDER” where after we will not be held liable for any discrepancies or damages.

22.3.3  Any unorthodox delivery arrangements (e.g. delivery to complexes requiring security permission prior to delivery, delivery to specific floors of an apartment block) must be mentioned and approved prior to the delivery.

22.3.4  We will call the customer at the primary phone number listed on the delivery note on the day of delivery to confirm a one-hour delivery-time window; ensure to supply an alternative number to eliminate any inconvenience.

22.3.5  No deliveries shall be made to P.O Boxes or LOT No’s or outlying areas which are not accessible by delivery companies.

22 .4  We shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. Risk on delivery shall pass to the consumer upon the goods leaving the premises of the service provider for delivery, unless the consumer arranges to have the goods picked up or employs the services of his/her own delivery company, in which case risk shall pass to the consumer upon collection of the goods.  The onus remains with the consumer to ensure that an accessible physical address is provided.Please ensure the correct shipping address is provided as title and risk will pass to you once the order has left our premises.

22 .5  The consumer has a duty to ensure that the goods are inspected upon delivery.

22 .6  Once an order is packed and ready for shipping, final costings for the shipment will be done. The customer will be liable for the shipping charges if they are deemed higher than the automatic shipping charges that has been paid for.

22 .7  Any special order where the item is not in stock or needs to be manufactured, can take up to 4 weeks for delivery.

22 .8  The courier will request proof of identity from the person receiving the goods and will be required to record such details on the invoice

22 .9  In the event of us being given an incorrect delivery address or no one is present to receive the item at the time of delivery, the delivery will be returned to our offices, and we will then contact you to re-schedule the delivery. Please note that you will be charged the delivery fee again, as we use outsourced delivery companies and we are charged for each delivery, and in turn, this fee will be passed onto the purchaser.

22 .10  Upon Delivery – any faults, damages or missing items need to be reported to us within 48 hours of receiving their goods.

22 .11  No deliveries will be made on the weekend or any public holiday.